Frequently Asked Questions
Everything you need to know about shopping with FaithGateway Store
What is the standard shipping time for my order?
Most orders are processed within 1-3 business days. Domestic shipping typically takes 5-7 business days, while international shipping can take 10-15 business days depending on your location.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.
How do I know which size to choose?
Each product page features a detailed sizing chart. We recommend measuring a similar garment you own and comparing it to our specifications for the best fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package after it ships?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery status in real-time.